Let me tell you Texas in April is perfect. The weather is great and the people are fantastic and welcoming!! There is so much to see and even more to do, I would recommend it to anybody.
I had been in Texas for 6 days when the Ash cloud burst, I immediately spoke with my flight operator who informed me that the flight home had been cancelled. Fortunatly I know people in Salt Lake so I was lucky enough that they could help me out.
I love the states but nothing beats home for me. I was quite concerned that I would never get home, reports were suggesting that the last time an Ash cloud burst it bellowed for 1 year!! Now I was getting worried. I spent most of my time on the internet looking for flights anywhere, maybe to Spain and I can drive??
Early one morning after much dejection over the limited flights home I received a call. There were two seats on a flight home……the flight was leaving Toronto Canada in 24 hours. This was my chance and I had to take it.
The route from Salt Lake to Canada was long but I had to take it. Salt lake to Ontario, Ontario to Dallas then finally Dallas to Toronto where I would ultimately make the flight home. Some of the check in times were tight but I HAD TO MAKE IT TO GET HOME!!
Salt Lake to Ontario….boarded, brilliant next few minutes the plane is not fit to fly, next flight in an hour!! That only left me 25 minutes to get the connecting flight. Had to risk it, what could I lose?? Well you probably guessed it that flight was delayed!! My chance was gone.
The three flights to Toronto were with Delta then American Airlines and American airlines. I spoke immediately with American airlines customer service who told me that I was not a customer of theres until Ontario!! Great, thanks!!
I chanced my arm with Delta. I explained to the now heroic lady my trouble and that I just wanted to get home, expecting very little in response as delta only had to get me to Ontario to fulfil there obligation to me, she asked me what gate I was in. I told her. She said that a flight to Toronto was currently boarding and that if I could get to gate 4A in 5 minutes then they could put me on that flight. Even better, for NO CHARGE!!
Now Delta Airlines did not need to help me but they did, they didn’t charge me, they didn’t see me as just a customer they actually helped me. I am still so grateful to the delta Airlines customer service people.
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